CTZN

Type

Font Size

16px (device default)

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24px

Helvetica

font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;

For text on ctznapp.com and getctzn.com

Proxima Nova Extra Bold

font-family: "Proxima Nova", "Helvetica Neue", Helvetica, Arial, sans-serif; font-weight: 900;

For push and member names on ctznapp.com

Proxima Nova Regular

font-family: "Proxima Nova", "Helvetica Neue", Helvetica, Arial, sans-serif; font-weight: normal;

For text on the home page of getctzn.com

Proxima Nova Bold

font-family: "Proxima Nova", "Helvetica Neue", Helvetica, Arial, sans-serif; font-weight: bold;

For headlines on the home page of getctzn.com

Headline 1

Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse.

Headline 2

Duis aute irure dolor in. Ut enim ad, quis nostrud exercitation ullamco laboris. Cillum dolore eu fugiat nulla pariatur.

Headline 3

Labore et dolore magna aliqua. Duis aute irure dolor in reprehenderit in voluptate velit esse. Cupidatat non proident, sunt in culpa qui officia

Headline 4

Ut enim ad, quis nostrud exercitation. Sed do eiusmod tempor incididunt ut labore et dolore. Reprehenderit in voluptate velit esse cillum.

Unordered List

Ordered List

  1. Item
  2. Item
  3. Item

Tiny Headline

Recent

  1. @eshah gave your post on Project Citizen some love:

    A shiny new version of our app just went up. Hooray!

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  <div>
    <h2>Recent</h2>
    <ol class="post-list">
      …
    </ol>
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Your Hashtags

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  <div class="tags option-list">
    <h3>Your Hashtags</h3>
    <ul>
      …
    </ul>
  </div>
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Icon Headline

Add the hashtags you use for
Free Lots Angeles

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  <div class="introduction">
    <svg class="icon" width="24" height="24" viewBox="0 0 24 24"><use xlink:href="#icon-hashtag"></use></svg>
    <h2>
      Add the hashtags you use for<br />
      <strong>Free Lots Angeles</strong>
    </h2>
  </div>
</section>

Note

(These hashtags help you post to CTZN from your connected social accounts)

<section class="settings page">
  <div class="introduction">
    <p>
      (These hashtags help you post to CTZN
      from your connected social accounts)
    </p>
  </div>
</section>

Examples

Curator Tips

While CTZN’s true success comes in helping to foster a collaborative community where individuals can connect and share in a collective Push, group administrators, or Curators, have a few bonus powers that will help them maintain structure.

Here is an overview of what Curators can do.

Invite People via Email

Screenshot

As a Curator, you can invite your community into your Push with a press of a button. Simply press “Invite More People via Email” and CTZN will automatically connect to your email client (works extra well on mobile). Add in as many email addresses as you’d like and press send. CTZN will send everyone an invite email that contains a direct link into your Push.

Promote People to Curators

Screenshot

Share the power of curator with your organization’s most trusted members–or take it away, instantly and without the support of a CTZN team member.

Hide Posts

Screenshot

While we encourage everyone to share a wide range of content on CTZN ranging from “This is how I want to change LA” to “Look at our office’s pet chickens!”, we understand that not all content fits our Push’s purpose. As Curator, you have the option of Hiding posts from the feed by pressing on the “...” button at the bottom of a post and pressing “Hide”. This will make the post invisible to everyone but the original poster and those users who have already interacted with the post. This will also prevent the post from appearing in the Morning Digest.

Curate the Live Channel

Screenshot

A Curator, however, is ultimately responsible for Curating the Push’s best content. Next to the “Love” and “Comment” buttons, Curator’s have an additional Star Button which allows them to Feature posts. When a post is Featured, it becomes publicly viewable on your Push’s public site. From this public site, featured content can be made into a Live Slideshow that can be updated automatically and broadcast on your website (through a widget) and on monitors and projectors.


Use CTZN via email

Privacy Policy

This privacy policy is a legal notice about how we use personal information collected on this website and by the mobile applications offered by GOOD Worldwide Inc under the CTZN brand. The information below outlines what information is collected (yes, we do collect some), how we may use that information (we may use some of it), the persons to whom the personal information may be disclosed, and the security measures taken to protect the personal information.

Last Updated on February 11, 2015.

This Privacy Policy discloses the privacy practices for ctznapp.com, getctzn.com, and the CTZN app on the iOS and Android platforms (collectively referred to as “CTZN”). If you have questions or concerns about any aspect of this policy, please feel free to contact our Privacy Policy Coordinator as follows:

Privacy Policy Coordinator (CTZN)
GOOD Worldwide Inc
6380 Wilshire Blvd
15th Floor
Los Angeles, CA 90048

Please read this Privacy Policy carefully. You can access the Privacy Policy anytime at www.getctzn.com/privacy. Your use and/or registration on any aspect of CTZN will constitute your agreement to this Privacy Policy. This privacy policy does not cover information collected elsewhere, including, without limitation, offline and on sites linked to from CTZN.

1. What this Policy Covers.

This policy covers our treatment of information that we obtain when you visit CTZN. This policy does not cover the privacy practices of third parties that we do not own or control, such as our partners or advertisers. In addition we may provide links to other services and on occasion links to other sites that may interest you. All of these sites own independently of CTZN and they have their own privacy and security practices. For your best on-line experience, we encourage you to review their privacy policies before submitting personal information to them.

2. Information CTZN Gathers.

Information CTZN gathers generally falls into two categories: (1) personally identifiable information, which is gathered with your specific knowledge and consent, for instance when you complete a survey, or register for any portion of our services, you are asked to provide information such as your email address, and name, and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate use of CTZN.

2.1. Personally Identifiable Information That You Give Us.

2.1.1. Registration.

Registration for CTZN requires that you supply certain personally identifiable information including, in most cases, a unique email address and demographic information to register.

2.1.2. Connection through CTZN to Third Party Services.

You may choose to connect a Third Party Service (Twitter, Instagram, Facebook, etc.) to CTZN . By doing this, you are granting us permission to bring the content stored by that service into CTZN (including profile information and content you created on that platform that uses the hashtags specified on CTZN) . We treat that information as we do any other information you give us when you log-on, register, create posts, write comments or create a profile.

2.1.3. User Generated Content and Activities (including Comments and Facebook and Twitter sharing).

We offer you opportunities to engage in activities on CTZN. “Activities” are any actions you take on CTZN that are designed to be visible to other users on CTZN, including posts, comments, mixes and participation in pushes. Any information you disclose in your Public Activities, including your screen name, any image or photo, becomes public and may be used by CTZN for online and offline promotional or commercial uses in any and all media. If you chose to engage in Public Activities, you should be aware that any personally identifiable information you choose to submit there can be read, collected, and used by other readers of these areas, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums and CTZN has no responsibility to publish, take down, remove or edit any Public Activities. Certain Activities may be designated as public ("Public Activities") by the owner of a push.

If you have signed up for a CTZN account, we will track and aggregate your Public Activities on CTZN. If you choose to participate in Activities, you are electing to share and display such Activities on CTZN. Also, Public Activities may be included in RSS feeds, APIs, and made available to other websites in other formats. As a result your Public Activities may appear on other websites, blogs, or feeds.

2.1.4. Surveys, Panels, and Market Research.

CTZN may collect personal information from you from third party applications (ex: Google Analytics) and/or in connection with voluntary surveys. Unless we notify you at the time of collection, the information you provide may be shared, but only in aggregate, with advertisers and partners.

2.2. Non-Personally Identifiable Information Collected Using Technology.

2.2.1. Device Information.

We may collect information about the computer, mobile telephone, smart phone, or other device you use to access CTZN.

2.2.2. Cookies and Web Beacons.

We use cookies, web beacons, and other similar technologies to recognize you and provide personalization, as well as to help us understand where our visitors are going and how much time they spend there. You will not be able to access certain areas of CTZN, if your computer does not accept cookies from us.

2.2.3. Analytics Technologies.

We have hired third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of GOOD. The non-personally identifiable information is collected to analyze trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.

2.2.4. Log Files and Reading History.

We automatically log certain information about your use of CTZN. This information includes reading history of the pages you view. We may use this information to provide you with customized recommendations based on your reading history. We also use log files in aggregate usage of CTZN.

3. How GOOD Uses the Information We Gather.

3.1. Services You Request.

CTZN uses personally identifying information you supply to provide you with the service you have requested.

We may also use the information to communicate with you about new features, products, or services and/or to improve the services we offer by tailoring them to your needs. Similarly, if you enter an online contest, sweepstakes, or giveaway, we will use the information you provide to notify you.

3.2. Analysis.

We perform statistical, demographic, and marketing analysis of users of GOOD for product development purposes and to generally inform advertisers about the nature of our users. We also use this information to improve customer relationships.

3.3. Third Party Service Providers.

GOOD will allow access to our database by third parties that provide services on our behalf, including credit-card and billing processing, shipping, email distribution, list processing, and analytics or promotions management. Our service providers are restricted from using any data in any way other than to provide services for GOOD and they may not share or resell our data.

4. Our Email Policy.

GOOD complies fully with the federal CAN SPAM Act of 2003.

4.1. Account Related Emails.

GOOD reserves the right to send you email relating to your account status. This includes password resets and other transactional emails and notifications about major changes to CTZN or our Privacy Policy or Terms of Service.

4.2. Newsletters.

CTZN offers several email newsletters, if you no longer want to receive a specific newsletter, follow the “unsubscribe” instructions located at the bottom of each newsletter. To manage your CTZN email preferences, please click on the unsubscribe link found at the bottom of any newsletter you’ve received.

4.3. Promotional Emails.

GOOD may also periodically email you messages about products and services from CTZN or GOOD that we think may be of interest to you. You may choose not to receive messages in the future by following the “unsubscribe” instructions located at the bottom of each email.

5. Kids and Parents.

CTZN is not intended for use by children under the age of 13. No one under age 13 is allowed to provide any personal information or use our public discussion areas, forums, and chats. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian (s) before making purchases, including subscriptions on the site. If you are worried about you're your children's activities or their privacy on our site, we encourage you to contact our Privacy Policy Coordinator as described above.

6. Legal Stuff.

6.1. Legal Requirements.

We may also provide access to our databases to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal proceedings.

6.2. Acquisition or Transfer.

As our business changes, we may buy or sell various assets. In the event that all or a portion of the assets owned or controlled by GOOD, its parent, subsidiaries, or affiliates, are sold, assigned, transferred or acquired by another company, the information from and/or about CTZN users may be among the assets.

7. How Information is Kept Secure.

7.1. Security of Account Information.

Your member account information is password-protected. We will not share your password with anyone. Please do not share your password with anyone, and remember to change your password from time to time, to keep your account information secure.

7.2. Network Security.

We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

7.3. Management Procedures.

We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.

8. For Our Canadian Members and Visitors.

Canadian citizens, except under circumstances defined by law, are entitled to access their own personally identifiable information collected by CTZN by writing to: Web Director, GOOD Worldwide Inc, 6380 Wilshire Blvd., 15th Floor, Los Angeles, California 90048. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the personally identifiable information about you that we have collected is incomplete or inaccurate, we will correct the information upon verification of the omission or error and of the identity of the person requesting the change. If you wish additional information about our personal identifiable management, to access, correct or have us investigate any matters in relation to your personally identifiable information, please contact our Web Director at the address provided above.

9. Special Note For Our International Visitors.

CTZN is intended for and directed to users in the United States. If you are accessing CTZN from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from United States laws, please be advised that through your continued use of CTZN which is governed by U.S. law, this Privacy Notice and our Terms of Service, you are transferring your personal information to the United States and you consent to that transfer.

10. Updates to Our Privacy Policy.

Our service is evolving and developing. From time to time, we will review and make changes to our privacy policy. When we do so, we will notify you either by email or place a prominent notice on our website. The most recent version of our privacy policy is always available at www.getctzn.com/privacy. We encourage you to visit this site frequently to stay up to date on our current policy.

Terms of Service

Last updated: May 21, 2015

GOOD Worldwide Inc (“GOOD”) welcomes you to download our proprietary mobile application software called “CTZN” (or the “Application”). By downloading and using the Application, you agree to be bound by the terms and conditions set out below (the “Terms of Service”). If you do not agree to all of the conditions set out in these Terms of Service, do not use the Application.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICES OFFERED BY GOOD. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF CTZN. BY USING CTZN IN ANY MANNER, INCLUDING BUT NOT LIMITED TO, DOWNLOADING AND USING THE APPLICATION OR VISITING AND USING CTZNAPP.COM (THE “SITE”), YOU AGREE TO BE BOUND BY THIS AGREEMENT. THIS AGREEMENT APPLIES TO ALL USERS OF CTZN, INCLUDING USERS WHO ARE ALSO CONTRIBUTORS OF CONTENT, INFORMATION, AND OTHER INFORMATION OR MATERIALS ON THE SITE.

1. ACCEPTANCE OF TERMS OF SERVICE

By accessing, browsing, or otherwise using the Application or the Site (the "Service") you agree that you fully understand and agree to be bound by the terms and conditions stated in these Terms of Service.

2. DESCRIPTION OF THE SERVICE

General Description.

The Service is a collaborative website that allows CTZN members to share their ideas and interests with the CTZN community. Through the Service you are able to share, like and comment on content.

The Service is intended for adults only. You affirm that you are over the age of 13, as CTZN is not intended for children under 13. If you are under 13 years of age, then please do not use CTZN as there are lots of other great web sites for you. Talk to your parents about what sites are appropriate for you.

In accordance with Federal Children's Online Privacy Protection Act of 1998 (COPPA), GOOD will never knowingly solicit nor will it accept personally identifiable information from individuals known to be under thirteen (13) years of age. Please see our Privacy Policy, available at getctzn.com/privacy, for more information including how to notify us of any concerns in this regard.

Right to Modify Service.

GOOD reserves the right to immediately change, suspend, remove, or discontinue any part of the Service or any content (whether submitted by GOOD or by a member) for any reason, without prior notice or liability.

Changes to these Terms of Service.

GOOD reserves the right to modify these Terms of Service at any time, and without prior notice, by posting amended terms at getctzn.com/terms. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 14 days of their posting on the website. If we make changes, we will post them and will indicate the Terms of Service effective date. Your continued use of the Service indicates your acceptance of the current Terms of Service.

3. INTEGRATION WITH FACEBOOK AND OTHER THIRD PARTY PROVIDERS

When you launch CTZN the first time you may use Facebook to login, the Application may automatically upload your Facebook profile photo as well as some basic information about you from your Facebook account.

In addition to Facebook, CTZN allows you to connect the Application with other services such as Twitter and Instagram. This connection of your accounts is entirely voluntary on your part but if you agree to connect your accounts you are expressly authorizing us to download information from your selected third- party providers into CTZN and, if you agree, upload your information stored in CTZN into the systems of these third-party providers.

4. MEMBER CONDUCT

Conditions of Use. As a condition of use, you agree to all of the following:

5. CONTENT SUBMITTED FOR INCLUSION OR MADE AVAILABLE ON THE SERVICE

The Service permits you to share your own pictures, text, or other content ("Content") with members of the Service by uploading your Content to the Service. Because you own that Content, we need to license certain rights from you so that we can provide the Service. Content is not necessarily reviewed by GOOD prior to posting and does not necessarily reflect the opinions or policies of GOOD. GOOD makes no warranties, and hereby expressly disclaims all such warranties, express or implied, as to the Content or accuracy and reliability of the Content or any material or information that you transmit to other members.

License Grants.

When you post your own copyrightable Content on or through the Service, you retain ownership of any copyright you claim to your submitted Content. However, by posting your Content through the Service you grant GOOD a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to (i) use, reproduce, publish, edit, translate, modify, adapt, distribute, prepare derivative works of, publicly perform, and publicly display the Content alone or as part of other works in any form, media, or technology whether now known or later developed, and to (ii) freely and fully sublicense such rights through single or multiple tiers of sublicensees.

Links to Other Sites and Resources.

The Service contains links to other websites or resources. GOOD has no control over such external sites and resources. You agree that (i) GOOD is not responsible for the availability or accuracy of such external sites and resources, and (ii) GOOD does not endorse nor is it responsible or liable for any Content, advertising, products, or materials on or available from such external sites and resources.

Inappropriate Member-Submitted Content.

GOOD prohibits certain conduct and Content described above and, without obligation, will use reasonable efforts to eliminate such conduct and Content. Accordingly, we reserve the right at all times to remove or refuse to distribute any Content on the Services, to suspend or terminate users, and to reclaim usernames without liability to you. Nevertheless, you acknowledge and agree that (i) GOOD is not and cannot be responsible for Content posted by users, visitors, or members of the Service, (ii) you may be exposed to any such materials or Content, and (iii) you must bear all risks associated with the exposure to and/or use of any Content, including without limitation any reliance on the accuracy, completeness, or usefulness of such Content.

If you need to report Content or behavior that is in violation of these Terms of Service please report the Content or behavior by reporting it via the "Report Inappropriate" button on each post or email ctzn@goodinc.com. Upon receiving a report GOOD investigate, and if appropriate, will remove the offending Content and/or eject the user who engaged in the offending behavior.

6. COPYRIGHT POLICY

GOOD respects the intellectual property rights of others and expects users of the Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material claimed to be infringing or is the subject of infringing activity that is to be removed or access to which is to be disabled, and information reasonably sufficient to allow us to locate the material; (iv) your contact information, including your name, address, telephone number and an email address; (v) a statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. To give notice of alleged copyright infringement, please send a notice to:

Cara Kitagawa-Sellers
Copyright Administrator
6380 Wilshire Blvd, 15th Floor
Los Angeles, CA 90048
copyright@goodinc.com

GOOD reserves the right to remove content alleged to be infringing without prior notice, at our sole discretion, without liability to you. In appropriate circumstances GOOD will also terminate a user’s account if the person is determined to be a repeat infringer.

If GOOD decides to remove or disable access to Content you have posted as the result of receiving a DMCA notification, we will notify you after removing or disabling access. In our notice, we will provide you access to the reporter’s complaint along with instructions on how to file a counter-notice.

If you believe that the material reported in the DMCA notification you received was misidentified or removed in error you should file a counter notice by responding to our original email notification of the removal and include the required information in the body of your reply as we discard all attachments for security reasons. In your response, please provide the following information: (1) a physical or electronic signature (typing your full name will suffice); (2) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (the description from the DMCA notice will suffice); (3) statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and (4) your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if your address is outside of the United States, for any judicial district in which GOOD may be found, and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.

Upon receipt of a valid counter-notice, GOOD will promptly forward a copy to the person who filed the original notice. If we do not receive notice within 10 business days that the original reporter is seeking a court order to prevent further infringement of the material at issue, we may replace or cease disabling access to the material that was removed.

7. PRIVACY POLICY

GOOD takes the privacy of its members very seriously. Our Privacy Policy is available at getctzn.com/privacy. By accepting the Terms of Service, you agree to be bound by our Privacy Policy.

8. WARRANTY DISCLAIMERS

YOU AGREE THAT YOUR USE OF THE SERVICE PROVIDED BY GOOD SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, GOOD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. GOOD MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SERVICE, AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICE. GOOD DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND GOOD WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

9. LIMITATION OF LIABILITY

YOU AGREE THAT GOOD AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

10. TERMINATION

GOOD reserves the right to terminate your CTZN membership immediately, without prior notice or liability, for any reason. If GOOD terminates your membership, your right to use the Service will immediately cease. You can terminate your CTZN membership at any time and for any reason, and we will make available through the Service reasonable means for you to do so. All relevant terms of the Terms of Service will survive termination, including, without limitation, ownership provisions, licenses, warranty disclaimers, indemnity, and limitations of liability.

Your only remedy with respect to dissatisfaction with (i) CTZN, (ii) any term of these Terms of Service, (iii) any policy or practice of GOOD in operating CTZN, or (iv) any content or information transmitted through CTZN, is to terminate your CTZN membership at any time by either choosing Delete Profile from within the app or emailing ctzn@goodinc.com with the words “Delete My Membership” and your CTZN username in the subject line. Your membership will be deleted upon 5 business days of GOOD’s receipt of the email.

11. MISCELLANEOUS

These Terms of Service, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by GOOD without restriction. Entire Agreement. The Terms of Service, including GOOD's Copyright Policy and Privacy Policy which are hereby incorporated by reference, constitute the entire agreement between you and GOOD and governs your use of the Service, superseding any prior agreements between you and GOOD.

Governing Laws.

The Terms of Service will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Dispute Resolution.

Except as provided herein, no civil action with respect to any dispute, claim or controversy arising out of or relating to this Terms of Service may be commenced until the matter has been submitted to JAMS for mediation. The parties agree that any such mediation shall take place in Los Angeles County, California, USA. Either party may commence mediation by providing to JAMS and the other party a written request for mediation, setting forth the subject of the dispute and the relief requested. The parties will cooperate with JAMS and with one another in selecting a mediator from JAMS' panel of neutrals, and in scheduling the mediation proceedings. The parties covenant that they will participate in the mediation in good faith, and that they will share equally in its costs. All offers, promises, conduct and statements, whether oral or written, made in the course of the mediation by any of the parties, their agents, employees, experts and attorneys, and by the mediator and any JAMS employees, are confidential, privileged and inadmissible for any purpose, including impeachment, in any litigation or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result of its use in the mediation. Either party may seek equitable relief prior to the mediation to preserve the status quo pending the completion of that process. Except for such an action to obtain equitable relief, neither party may commence a civil action with respect to the matters submitted to mediation until after the completion of the initial mediation session, or 45 days after the date of filing the written request for mediation, whichever occurs first. Mediation may continue after the commencement of a civil action, if the parties so desire. The provisions of this section may be enforced by any Court of competent jurisdiction, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys' fees, to be paid by the party against whom enforcement is ordered.

Waiver and Severability.

The failure of GOOD to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of this Agreement is invalid, illegal, or unenforceable under applicable law, it shall not affect the validity or enforceability of the remainder of the terms of this Agreement, and without further action by the parties to this Agreement, such provision shall be reformed to the minimum extent necessary to make such provision valid and enforceable.

Notices.

GOOD may provide you with notices, including, without limitation, those regarding changes to the Terms of Service and other service-related announcements, by email and/or by postings on the Service (for example, by posting to the blog, or on the relevant page(s) of the Service affected by such changes).

Trademarks.

GOOD, the GOOD logo, and other GOOD logos and names are trademarks of GOOD. You agree not to display or use these trademarks in any manner without GOOD's prior, written consent.

Contact Information.

Please send any questions or comments, or report any Terms of Service violations, to ctzn@goodinc.com.